My rights
Household consumers have the following rights:
- The right to conclude a contract with a gas supplier
- The right to be informed
- Various payment options
- The right to switch supplier
- Advance Metering Infrastructure
- The right to last-resort supply
- The right to determine whether a particular person falls within the definition of a protected customer
- The right to legal remedies
- Single bill
- Quality of supply
- Protection against disconnection